We offer replacement within 7 days of delivery only in the following cases:
Customers should report the issue within 48 hours of delivery with clear photos/videos of the product and packaging.
Refunds are provided only if a replacement is unavailable.
Approved refunds will be processed to the original payment method within 5–7 business days after approval.
Due to the nature of gift packaging products, the following are not eligible for return:
Orders can be cancelled before dispatch. Once dispatched, orders cannot be cancelled.
Email: info@worldofukiyo.com
WhatsApp: +91 88006 46837
Business Hours: Monday–Friday, 10:00 AM – 6:00 PM